Roblox is a very popular online gaming platform. This game creation system was developed by the Roblox Corporation. Roblox has multiple users and is very popular because of its services. It allows users to create, develop, or program games. You can publish the games that you create, and you can also play games created by other users through Roblox. When you are using Roblox, you need to create an account, with a username and a password. There are certain cases in which you may lose access to your account. You may forget your username, your password, your email, you may no longer have access to your email, or even you may have deleted your account. In all such cases, you will find it difficult to access your Roblox account.
If you are such a person, or if you are searching for a solution to some other problem related to account recovery, then you have come to the right place. Just keep reading, and you will find the perfect solution to your problem.
Case 1 – You Forgot Your Roblox Password
On account of the huge number of web applications that we use today, we are bound to remember a lot of usernames and passwords. So, it is almost very common to forget them. Sometimes, you may also lose your passwords stored on your device! In all such cases, you only have two options – to try remembering your password or to change it. We have listed a few methods to help you change your password and regain access to your account. Continue reading to find the best method –
Method 1 – Recovering Roblox Password with Your Email
If you have linked your email address with your Roblox account, then you can use this method to get your account back easily. Remember that you must have access to your email for this method to work. Just follow all the steps mentioned below –
- Go to the official Roblox Login Page.
- Click on Forgot Password or Username?, located below the Log In button.
- Roblox will take you to a new page. Type in your email address in the form (Remember to enter the email address that you have linked with your Roblox account).
- Click on Submit.
- Click OK on the pop-up dialog box.
- The email that you have just received will contain a link. Open it and go to the link.
- If you have only one account linked to the email address that you entered, the link will take you to the Password Reset page. On the other hand, it will take you to a page that lists all the Roblox accounts linked with that email address. Select the account that you want to recover.
- Now type in and confirm your new password. Make sure that it is strong, and you remember it well.
That’s it. You have now successfully changed your Roblox password, and you can access your account with your new password whenever you want.
If you haven’t received your email yet, try checking in the spam or junk folders. If it is not in there, you will probably receive it a while later. Just wait for some time. If you don’t receive it even then, recheck your email address. It may be faulty, or you may have given a different email address when logging in to Roblox.
Method 2 – Recovering Your Roblox Password With Your Phone Number
You can use your email address to get back your Roblox password. However, you may have used a fake email to create your account. Or else, you may even have deleted your email account or no longer have access to it. In such cases, you can also change your password with your phone number. Just follow all the steps mentioned below to do it –
- Visit the Roblox Login Page.
- Click the Forgot Password or Username? link, located below the Log In button.
- Click on Use phone number to reset password, located below the submit button.
- Select your country and country code from the first drop down box.
- Enter your phone number that is linked with your Roblox account, and hit Submit.
- Roblox will now initiate a verification process. Click on verify and select the appropriate options to verify that you are a human.
- Once complete, you will receive a 6-digit verification code on your mobile phone (If it is a valid mobile number used to create your Roblox account).
- Enter this verification code in the box given there and click on Verify.
- If your code is valid, Roblox will take you to the password reset page. You can enter a new password, confirm it and click on Submit.
That’s it. You have now successfully changed your password, and can use this new password to log in to your account whenever needed.
Case 2 – You Forgot Your Roblox Username
So, what if you forgot your Roblox username, but you remember your password? Even in this case, you cannot log in to your account. But don’t worry. Roblox has got you covered. There is another way that you can get your username back. Here is how you do it –
- Go to the Roblox login page.
- Click on Forgot Username or Password?
- Switch to the Username tab.
- Follow all other steps given in Case 1.
This will now take you to a page, with a list of all the usernames linked with your email address or phone number. Just select the username that you want to recover.
Case 3 – Your Account is Hacked
Are you suspecting that your account is hacked? Is someone else using your account without your consent? Are you noticing some suspicious activity going on in your account? Well, there is nothing to worry about. If you take the necessary actions at the right time, you can easily recover your account. For a detailed explanation on protecting your Roblox account from hackers, refer to our guide on How to Recover a Hacked Roblox Account.
Contacting Roblox Support
If you are facing any trouble with the methods mentioned above, or if you are facing some other problem, then you can reach out to the Roblox Support Team. You need to contact the support team, verify your account ownership, and explain your problem in detail. If Roblox finds it to be genuine, further assistance and help will be provided. Here is how you can do this –
- Go to the Roblox Support Page.
- If you can log in to your account, log in by clicking on the link that appears below. Else, enter your Date of birth to proceed.
- In the next page, enter your contact information like Roblox username (optional), your first name (optional), your email address and then retype your email address.
- In the next section, you have to enter the details of the problem that you are facing.
- On the first drop down box, select the type of device that you are using Roblox.
- Next, select the type or category of the issue that you are facing. In this case, you need to select Account hacked or can’t log in.
- Type in a detailed description of the issue after this.
- Click on Submit.
That’s it. You have now successfully submitted a report to the Roblox Support Center. If the problem is genuine, a member of the Support team will contact you shortly.