You might have heard people claim the popularity of Facebook is fading. However, over 2.6 billion concurrent monthly users in the first quarter of 2020 is not a joke. And when you realize that the number had an almost linear increase since 2011, there’s no doubt it’ll be around for a while.
With that said, not having a Facebook account can hurt you, and you’ll miss out on many things. What will hurt you, even more, is having a Facebook account, and then losing it. Whether through phishing, social engineering, malware, keyloggers, or you forgot the account data yourself, it doesn’t matter. You need to act fast if you stand any chance of ever logging back in. Let us guide you through the process of how to recover your Facebook account.
Gather information about your Facebook account
To increase your chances, you need to have as much information as possible. Open your old text documents, Google Drive, Microsoft Word, a USB stick you hid away, or even your physical notebook. We don’t judge where you keep your details. Try to login using the newest known details you read or can remember. If nothing works, here’s a desperate attempt. Check all of your devices such as smartphones and tablets, it is likely that one of them is logged in. Try to change the password, and hope that it auto-fills when you’re asked for the old one.
How do I reset my password on Facebook?
This is the best-case scenario. In case you have lost password but have access to your e-mail address or the phone number you registered with, it’s a matter of just a little time. If you are logged in, do the following.
- Click on the arrow (▼) in the top right corner of Facebook.
- Choose Settings & Privacy, then Settings.
- Click on Security and Login.
- Spot Change password and click Edit.
- Choose Forgot your password? underneath.
- Pick whether you want a code sent to your e-mail or your phone number as an SMS. Don’t forget to check the Spam folder in your e-mail interface.
- Enter the code you received, and pick a new one. We recommend using a password generator for maximum security.
How do I reset my password if I’m not logged in to Facebook?
The account page is very similar to the one above, but getting there isn’t. Although not necessary, it is always recommended to do the entire process on the network, computer, and/or smartphone you commonly used to log in. Facebook will recognize it and you should, in theory, have an easier time.
- Make sure no one else is logged in to Facebook. If you don’t want that account to be logged out, open an Incognito/Private tab on your browser.
- Open their Find Your Account Page.
- Enter your e-mail address or phone number. Although it doesn’t specifically state, you can also use your username, if you have it. The phone number, with the United States as an example, should work with just 1, with +1, and with 001 in front of the rest of the number. This applies to your country’s number as well.
- A summary of your Facebook account should appear, along with your profile picture. Confirm this is your account.
- You’ll receive a temporary code to your e-mail or phone number, depending on what you chose.
My Facebook account was hacked
Having your Facebook hacked is not an easy thing. It could also be a wrong assumption, and you simply don’t have a way of accessing your e-mail, username, or phone number. We don’t judge, weirdest coincidences happen. Here’s what to do.
- Navigate to the Find Your Account Page.
- Type the latest information you remember about your account.
- Instead of proceeding, click on the link No longer have access to these? in the bottom left.
- Enter a new e-mail or phone number. In the case of an e-mail, make sure you have access to it since it will become a replacement.
Now you have three options before you can reset password and re-establish a connection to your Facebook account.
- In case you had Trusted Contacts set up on your Facebook account, you will be presented with four profiles with their profile pictures. You only need to enter the full name of one of them to unlock all four. You need to send three of them a link you’re provided with, and enter three codes they’ll receive and send to you.
- In case you didn’t have Trusted Contacts, you will be asked to answer correctly to at least one of your security questions.
- If you aren’t able to complete either of these, all that’s left is to wait for Facebook’s Support Team to get in touch via the e-mail you provided.
Hacker is spamming from my Facebook account
Facebook considered this option and designed a separate page for it.
- Head to Report Compromised Account.
- Click on My Account Is Compromised.
- You’ll go through a similar process as above. Only this time, if Facebook detects a password was changed recently, you will be able to use your old password to log in and thus regain control of your Facebook account.
How do I recover my old Facebook account
Nothing you tried worked, you already moved on. But there’s still something bugging you about your old account, isn’t there? Well, Facebook created an alternative way, also used by people whose accounts have been hacked. You first need to log in to a secondary account, whether yours or someone else’s.
- Navigate to your old profile.
- Click on three dots (···) underneath the profile’s cover photo.
- If you want the profile deleted, click on Report Profile. If you want it back, select Find Support.
- When presented with options, choose Something Else or I Can’t Access My Account.
- Click on Next.
- Now, click on Recover this account.
- Follow the on-screen steps. They’ll be tied to the information you can remember about your account. The more you know, the higher the chances of restoration.
I tried everything and cannot access my Facebook account
Firstly, you shouldn’t rush to create a new Facebook account just yet, although we can’t guarantee you won’t have to. But there is one more desperate move you have yet to try. This works only if you used your real name on Facebook.
- Contact Facebook Support through the Confirm Your Identity page.
- As you see below the tips, you can upload up to 3 JPEG pictures of your real-life ID card.
- Enter an e-mail address and phone number that belong or have belonged to your Facebook account. If you no longer have access to either, enter a new one that you can access.
- So, you can now send an e-mail to email@example.com. DON’T attach pictures of your ID to the e-mail but mention you submitted them through their system.
- Finally, simply wait. Keep in mind, this can take a week or several weeks, and might never work.