Running a successful website hosted by GoDaddy also requires a memorable domain name. Unfortunately, registering a domain name isn’t a one-and-done thing – you can park it for between 1 and 10 years upfront. And if you fail to meet the renewal deadline, you run the risk of a takeover. Luckily, GoDaddy will notify you 30 days before and after the end date, helping you retain ownership. But if against all odds, this happens to you, at least you’ll be ready. That’s because we’ll show you how to recover GoDaddy domain name in 3 common situations. Let’s get into it.
1. Recover a GoDaddy domain name from the original account
Is the domain name parked on a GoDaddy account you can access? Has the deadline to renew it passed? Don’t worry – we demonstrated how recovering an expired GoDaddy domain works. As long as less than 19 days have passed since you failed to pay, you can retrieve the domain name in a minute or two, at no additional costs. Waiting longer than that means you’ll have to pay a redemption fee, however. Also, each passing day reduces the chance of successful restoration.
2. Recovering GoDaddy domain name from a compromised account
Barely managed to retrieve a GoDaddy account the domain name is parked on? No longer have access to some of the credentials or suspect your account is compromised? GoDaddy recommends moving your domain name to a fresh account. We’ll assume you already created it and secured it tightly. To recover a domain name on the new GoDaddy account, do this:
- Sign in with your old GoDaddy account and head to Domain Control Center.
- Select Manage next to the domain name you want to transfer.
- In the upper left corner, click on Ownership.
- From the list of options, select Move to other GoDaddy Account.
- Enter the e-mail address linked to your new account twice.
- Optional. Type the shopper ID of the new account.
- Under Do you want to copy the current domain contact information to the new account? select Yes or No.
- Tip. If you select No, you’ll have to approve new changes on both new and old e-mail addresses.
- Click on Transfer Domain, and the Your transfer is in progress notification appears.
- You have 10 days to accept the domain name via e-mail and in the GoDaddy account Dashboard.
3. Restore domain name without access to GoDaddy account
Unable to sign in to your GoDaddy account with the domain name? Don’t fret. Are you listed as the Registrant and can prove your identity? Then you can complete recovery of GoDaddy domain name without account credentials like this:
- Visit GoDaddy’s Change Request page and click on the Get Started button.
- Under Domain Information, enter the domain name without “www.” and click Next.
- Under Contact Information enter first and last name, e-mail (must not belong to the GoDaddy account the domain name belongs to), and phone number. Click on Next.
- For Provide Identification, upload up to 10 pictures (or up to 30 MB in size in total) of your personal ID. It must be in color, with a picture, signature, and expiration date.
- Under Company Information, enter details related to your business if the domain name is registered with it. This can be:
- Business license
- Doing Business As documents
- Tax certificate or tax-exemption certificate
- Fictitious Name documents
- IRS 501(C)3 e.g., “Determined Letter”
- IRS Letter 147C e.g., EIN/TIN verification letter
- Click on Submit Request and wait between 3 and 10 business days for a response.