Getting access to your Nokia account is important. Not as significant as in the past, but essential nonetheless. Nokia used to be at the forefront of the mobile phone manufacturing industry. However, it seems to have taken a backseat in recent years. It’s not due to poorly or scarcely produced phones or lack of imagination. Instead, it seems other manufacturers excel in market and product research. Consequently, they stepped their game up, and this Finnish company couldn’t follow. Regardless, the tech giant has lots of employees and users worldwide. Hence, needing to know how to recover a Nokia account is a common inquiry. Let’s settle that matter once and for all.
Nokia Mail: Reminder
The term “Nokia account” used to be synonymous with “Nokia Mail account” due to the popularity of the e-mail service. However, it was taken over by Microsoft in 2014 and discontinued in March 2015. Moreover, Nokia phones tend to use Google accounts and an operating system that’s a version of Android. Therefore, local user accounts are rarely (if ever) referred to that way. With that information acknowledged, let’s press on.
1. Recover Nokia Online Services account
To reduce the hassle and pressure of maintaining multiple accounts for a variety of services Nokia offers, they came up with a sound plan. The company designed a single Nokia Online Services account that should work across the board, except with distinct cases such as the one in method 2. Some examples of places you can log into include the Support portal and Supplier Portal (SPO). You may also apply for your account to join the Industry Analyst extranet instead of creating a new one. With all that said, let’s get into two ways to recover an account for Nokia Online Services:
1. As a regular user
The procedure is dead simple and has no bells and whistles. Here’s how Nokia user account recovery works:
- Head over to the Nokia Online Networks Password Reset page.
- Enter the e-mail address belonging to your account in the “Your e-mail address” field.
- Click on Submit.
- Instead of a password reset link to click, Nokia’s system will mail you a temporary password.
- Log in using the newly generated password. Then, for security reasons, change it from the Nokia account dashboard.
2. As employee or an associate
For safety reasons, Nokia doesn’t let employees create or tweak their accounts via the Internet. Instead, you must have access to the Nokia intranet, which we presume you do. That’s a huge part of the procedure, since you, or higher-ups with sufficient permissions, can access the so-called “SOS password web interface” within its dashboard. From there, you can pick between:
- Getting a password reset link sent to your e-mail address
- Changing the password within the aforementioned interface to save time. For everybody’s protection, no one should be able to view the current account password—not even you.
2. Retrieve Invent With Nokia account
Though there are undoubtedly many independent Nokia services worldwide, one stands out—Inventor Portal. Thus, we’ll use it as a demonstration to give you an idea. In summary, Invent With Nokia is a web portal for users who wish to submit invention ideas to Nokia or are collaborating with Nokia employees on an invention. Follow these instructions to restore account for Invent With Nokia:
- Visit the Nokia Inventor Portal page.
- Click on Forgotten password?
- Enter your address in the text field below “Email address”.
- Click the Reset my password button.
- Check your mail for the message from Nokia and click the link for password reset.
- Enter a new password twice.
3. Contact Nokia
It’s hard to provide a definitive list of ways to get in touch with Nokia since some are country-specific. However, there’s one e-mail address that, like the aforementioned account, acts as an overall solution. To be more specific, you can send an e-mail to [email protected]. This is particularly useful if you can’t remember or have lost access to your e-mail address. It’s also adequate for situations where you get blocked due to repeated login attempts or suspicious activity, such as the presumption of a hacked account.
You can also reach out to Nokia via:
- Phone or live chat. Open the Nokia Phone Support page to begin a 24/7 live chat or get a country-specific phone number to call.
- Physical offices. Here’s an in-depth list of Nokia office locations worldwide.
